Well today was officially annoying. Usually short shifts aren't hard to handle because there's less time for things to go wrong. That wasn't the case today.
~~~
~To begin with, my work shift was for 7:00pm - 11:00pm, so I got to finish off the end of my day by going to work. Joy.
~I'm nearsighted, and on the drive there, I realized that I forgot my glasses. Now I got to look forward to everything being blurry that's more than roughly 10ft away from me for the next four hours.
~I also had the pleasure of cleaning up not one, but two wet spills on the floor. This is because associates like to toss plastic juice containers in the return shopping carts up near my counter. When they do this, they tend to disregard whether or not the bottle is right-side-up. Then, other associates will usually throw heavier items in on top of said juice containers. This combination makes for a very unhappy me because both these spills weren't even spaced out. It was one right after the other and not even an hour and a half after I clocked in.
~On top of that, I got to listen to a couple coarse-voiced gentleman yelling nearby. At first it sounded as if these two were about to get in a fight with someone. Eventually, I found out it was just some random customer and one of our custodians hollering at a TV while watching the football game that was on tonight. GO HOME AND WATCH THAT CRAP!
~When I'd finally been there for almost two hours, I asked one of my supervisors who was going to be giving me my break. "Conveniently," there was already an associate up at the counter who knew how to do returns, but she was going to be leaving soon. My supervisor asked her if she could watch the counter. The associate responded with, "As long as she's back by 9:00." I'm sure you can imagine, at this point, how ecstatic I was that I only got to take a half of a break. I should have just kept my mouth shut and taken a whole one later.
~While on break, I even got the pleasure of finding out that my cellphone's battery was dead. It wouldn't even turn on all the way before shutting off again. I loathe not having a working phone on days when I have to drive home at night.
~Returning from said break, I got to watch a proverbial train wreck. A gentleman had a pre-paid Visa card that he had been having trouble activating. My supervisor was helping him, had the card and receipt in her hand, and was on the phone trying to get a hold of a manager. At this point, she had already decided and told the man that she was going to return his money and that she just needed to get a code from management to type into the computer to do this.
The entire time she was doing this, the man was throwing an absolute fit! He was literally red-faced with anger while yelling and cursing about how she had all of his "stuff and if management showed up, there was no way for [him] to prove [he's] right!" Right about what? I do not know. Because of this, everyone at the counter took turns trying to explain that she was doing exactly what he wanted, and that he needed to calm down. He didn't. When my supervisor finally got the code that was needed (which took no more than three minutes), she got him his money. This, of course, still didn't make him any happier. He yelled and cursed the whole time and even threw a couple threats and a racial slur at my super while he was leaving.
That man is truly the definition of a 'waste of oxygen.' After he left, I don't even remember how many people said that they wouldn't have helped him or even thought about giving his money back. My super really needs a medal for not jabbing him in the chest with a pair of scissors.
~Really the only good thing that happened during today's shift was the fact that my pen-on-a-string was still attached to the counter when I got there. I'd left it there by accident on Friday and I've had the last two days off. Huzzah for the durability of dental floss!
~To begin with, my work shift was for 7:00pm - 11:00pm, so I got to finish off the end of my day by going to work. Joy.
~I'm nearsighted, and on the drive there, I realized that I forgot my glasses. Now I got to look forward to everything being blurry that's more than roughly 10ft away from me for the next four hours.
~I also had the pleasure of cleaning up not one, but two wet spills on the floor. This is because associates like to toss plastic juice containers in the return shopping carts up near my counter. When they do this, they tend to disregard whether or not the bottle is right-side-up. Then, other associates will usually throw heavier items in on top of said juice containers. This combination makes for a very unhappy me because both these spills weren't even spaced out. It was one right after the other and not even an hour and a half after I clocked in.
~On top of that, I got to listen to a couple coarse-voiced gentleman yelling nearby. At first it sounded as if these two were about to get in a fight with someone. Eventually, I found out it was just some random customer and one of our custodians hollering at a TV while watching the football game that was on tonight. GO HOME AND WATCH THAT CRAP!
~When I'd finally been there for almost two hours, I asked one of my supervisors who was going to be giving me my break. "Conveniently," there was already an associate up at the counter who knew how to do returns, but she was going to be leaving soon. My supervisor asked her if she could watch the counter. The associate responded with, "As long as she's back by 9:00." I'm sure you can imagine, at this point, how ecstatic I was that I only got to take a half of a break. I should have just kept my mouth shut and taken a whole one later.
~While on break, I even got the pleasure of finding out that my cellphone's battery was dead. It wouldn't even turn on all the way before shutting off again. I loathe not having a working phone on days when I have to drive home at night.
~Returning from said break, I got to watch a proverbial train wreck. A gentleman had a pre-paid Visa card that he had been having trouble activating. My supervisor was helping him, had the card and receipt in her hand, and was on the phone trying to get a hold of a manager. At this point, she had already decided and told the man that she was going to return his money and that she just needed to get a code from management to type into the computer to do this.
The entire time she was doing this, the man was throwing an absolute fit! He was literally red-faced with anger while yelling and cursing about how she had all of his "stuff and if management showed up, there was no way for [him] to prove [he's] right!" Right about what? I do not know. Because of this, everyone at the counter took turns trying to explain that she was doing exactly what he wanted, and that he needed to calm down. He didn't. When my supervisor finally got the code that was needed (which took no more than three minutes), she got him his money. This, of course, still didn't make him any happier. He yelled and cursed the whole time and even threw a couple threats and a racial slur at my super while he was leaving.
That man is truly the definition of a 'waste of oxygen.' After he left, I don't even remember how many people said that they wouldn't have helped him or even thought about giving his money back. My super really needs a medal for not jabbing him in the chest with a pair of scissors.
~Really the only good thing that happened during today's shift was the fact that my pen-on-a-string was still attached to the counter when I got there. I'd left it there by accident on Friday and I've had the last two days off. Huzzah for the durability of dental floss!
2 comments:
Cranks are cranks. There's no appeasing them no matter how hard you try. Hope you have a better day tomorrow.
i wish i could punch that dude in the face. ha. i have too many customers like that and it makes me feel really bad for you and your poor supervisor.
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