12/22/2009

I hope you're enjoying these little excerpts of my life thus far. Before I even considered working at the service desk, I was fully aware that I would have to put up with some of the more annoying situations available in the store. I'm also willing to admit that there have been quite a few instances that have made me want to just be a plain-ol' cashier again. It even seems as if some of the worst scenarios reserve themselves until I, specifically, am working at the desk by myself.

I've stuck at it, though, for some ungodly reason. Whatever driving force that has kept me at that abomination of a position still has me cemented behind that counter. But enough about that. Here's a tale about another grandma with an uncanny ability to piss me off.

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~This particular woman had three pairs of pants to exchange. She had the receipt, and already had with her the pants she wanted to swap them out for. Mundane enough, right? Of course! Those types of exchanges don't bother me in the least. No, it was the $217 worth of merchandise she had me checkout for her afterward that made me want to strangle her. It didn't feel right to tell her no because she had dug most of the items out of her basket and set them on the counter to get the pants out of the bottom she was exchanging for.

On top of that, she was in one of the electric scooters and parked at a retarded angle to the desk. Because she refused to use those two convenient little walking devices called legs and stand up, she had to reach an uncomfortable distance every time she went to place something on the counter.

On top of that, she was on the phone with about 8 different people the entire transaction. She didn't have an ear bud or Bluetooth, either, so she was doing everything with only one hand.

I would also like you to bear in mind that they do not have us set up at the service desk to handle large purchases with ease. All we have is a hand-held scanner and a stack of bags which we fit on a hanger because we don't have anything made specifically for holding them.

By the time I was able to send Little Mrs. Granny on her way, I was greeted by a line of customers who had accumulated during this lovely performance as well as the dirty looks they were shooting at me for putting up with the woman in the first place. Why do the elderly have to try my patience so?